面對很煩的同事

如何面對工作上合不來、處不來、給你帶來麻煩、或是真的很煩的人呢？

以下整理了一些網路上找到的資料....首先是心態上的轉換，就由鼎鼎大名的卡內基 - Dale Carnegie分享的小故事來舉例說明...

我個人非常喜歡吃草莓和鮮奶油，但是因為某種原因，魚類居然比較喜歡吃蟲。所以當我去釣魚的時候，我不會想著我自己愛吃的食物。我想著魚愛吃的食物。我不會把草莓和鮮奶油放在釣鉤上。相反的，我會把蟲或是蚱蜢放在釣鉤上，對魚說：你們難道不想吃嗎？

為什麼我們面對人的時候，不使用這樣的常識呢？

Personally I am very fond of strawberries and cream, but I have found that for some strange reason, fish prefer worms. So when I went fishing, I didn’t think about what I wanted. I thought about what they wanted. I didn’t bait the hook with strawberries and cream. Rather, I dangled a worm or grasshopper in front of the fish and said: “Wouldn’t you like to have that?”

Why not use the same common sense when fishing for people?

每個人都想要的東西 ... 第一希望覺得自己很重要。第二希望覺得自己被感激。因此我下面就整理了一些在工作場合稱讚 & 表達感謝的常用句，做為轉換人際關係的第一步 ...


我們非常開心能夠有你在我們的團隊，而你的工作成就正是我們需要你的原因。
太棒了！我從來沒想過一份文件能夠製作的這麼完善。
老實說，當我們推動這個計畫的時候，我還沒有很肯定能夠執行到最後，但你卻做到了，而且做得非常好。
我們能夠擁有像你這樣充滿研發創意的人做為團隊成員真的非常幸運 / 榮幸。
這很棒，我認為其它人也能從中學習。我可以把你的成果和我的團隊分享嗎？
你真的提高了這項工作表現的標準。
這表示了你是我們組織裡面的榜樣與傑出領導人。

We are thrilled to have you on our team and this is exactly why we need you.

This is superb! I had no idea a document could look this good. -> 有機會想用用看這句

To be honest, when we started the project I wasn’t sure we could pull this off but you certainly did it and did it well.

We are so fortunate to have an innovator like you on our team.

This is so great I think others could benefit from learning about it. Can I share your work at our team meeting/with my peers/with my boss, etc.? -> 有機會也想用用看這句～

You set a high bar with this one. -> 聽起來很厲害的一句稱讚

This showcases you are a role model and leader in our organization. -> 覺得有點不切實際？？

如果人人都愛聽稱讚的話，先準備個幾句等適當場合再拿出來使用，也有優化人際關係的效果...下面還有更多稱讚句，比較偏重表達『感謝』的意思，有需要的人直接照抄拿來用吧...我就不一一翻譯了...

對於準時完成的工作

Thank you!

Good work, as always.

Thanks for getting this done.

You are a lifesaver. -> 這句不覺得有點太超過嗎？ = =""

Thank you for pulling everyone/everything together on such short notice. -> 我有機會一定要用用看這句，聽起來很厲害！

I appreciate you getting this to me so quickly so I have time to review it.

Thanks for your help today.

Thanks for your good work this week.

Thanks for stepping up and getting this done for us. -> 覺得實用

I don’t know what I would do without you. -> 覺得太超過

對於做得很好的工作

Perfect!

Thanks, this is exactly what I was looking for.

Wonderful, this is more than I expected.

This is so great I don’t need to make any revisions to it at all.

I appreciate your critical thinking around this project.

Well done—and ahead of deadline too!

You are such a team player.

You are so creative—I always love getting your perspective on things.

You consistently bring your all and I truly appreciate that.

I am so proud/glad/lucky to have you part of my team.

除了心態上轉換為抱著感激、感謝的心態，還有適當場合多給予稱讚以外 ... 還有一招對我很有效的 ... 因為小魯本身是很害怕地震的人 !! 所以如果想到又要跟那個討厭的人討論工作，我就會對自己說 ... 起碼現在沒有地震 !! 或是：只要你願意跟她講話今天就不會地震 !! 之類很幼稚的心理技倆 ... 但是一想到起碼現在沒有地震，小魯又覺得可以撐下去了。

看來，網路上的資料再多 ... 真正最實用的還是最適合自己的方法哦！